Refund policy

Return & Exchange Policy

At FIYA Tribe Cosmetics, we value your satisfaction, but due to the nature of our products, we do not accept returns and we do not issue refunds.

We are happy to offer exchanges only within 10 business days of your purchase date. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition you received it.

To start an exchange, please contact our Returns Department at 728-500-9035 for instructions. All approved exchanges must be shipped to the following address:

FIYA Tribe Cosmetics – Returns Department
PO Box 590172
Fort Lauderdale, FL 33359

Please note: Customers are responsible for all return shipping costs.